Zinnia's office has a dress code, but she enjoys expressing her personality through her clothing choices and sometimes she goes beyond the office policies. She is ignoring standards for: technical proficiency. organizational structure. professionalism. customer-service.

## Step 1<br />The problem presents a scenario where Zinnia, an office employee, chooses to express her personality through her clothing choices, even when it goes beyond the office's dress code. The question asks us to identify which standard she is ignoring.<br /><br />## Step 2<br />The options provided are: technical proficiency, organizational structure, professionalism, and customer-service. <br /><br />## Step 3<br />We need to analyze each option in relation to the scenario. <br /><br />## Step 4<br />Technical proficiency refers to the ability to perform tasks or jobs efficiently. This is not related to Zinnia's clothing choices.<br /><br />## Step 5<br />Organizational structure refers to the hierarchy and structure of the organization. This also does not relate to Zinnia's clothing choices.<br /><br />## Step 6<br />Professionalism refers to the conduct, aims, or qualities that characterize or mark a profession. This includes adhering to the rules and standards of the professional environment, which includes the dress code.<br /><br />## Step 7<br />Customer-service refers to the assistance and advice provided to customers before, during, and after a purchase. This is not related to Zinnia's clothing choices.<br /><br />## Step 8<br />From the above analysis, it is clear that Zinnia is ignoring the standard of professionalism by choosing to express her personality through her clothing choices, even when it goes beyond the office's dress code.